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Case studies/2468 Group
2468 Group logo
Food and Beverage Services · Sales Cloud, Slack

2468 Group: Salesforce delivered by Ignyto.

Ignyto implemented Sales Cloud and Slack for 2468 Group, a specialist workplace design consultancy, automating project channel creation and task templates between Salesforce and Slack.

Region
UK and Ireland
Industry
Food and Beverage Services
Company size
201-500 employees

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with food and beverage services organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

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01 — About the customer

2468 Group is a specialist workplace design consultancy, delivering innovative and tailored solutions that transform work environments for their clients. With a strong focus on creativity and collaboration, 2468 Group partners with organisations to design spaces that enhance productivity, culture, and employee experience.

2468group.com →

02 — What Ignyto built
  • Automate Project Channel Creation – Project channels in Slack will be automatically created and populated using Salesforce data, reducing manual setup and ensuring accuracy.
  • Standardise Task Creation with Templates – Templates will be used to automatically create and assign tasks in a consistent and structured way, streamlining project initiation.
  • Centralise Communication and Information – All project updates, tasks, and conversations will be visible in Slack, integrated with Salesforce, providing one centralised source of truth.
Products implemented
Sales Cloud →Slack →
03 — What changed

What the platform changed.

01

Salesforce Opportunities configured to capture the requisites to start a Project

02

Configured Salesforce Record Channels for the Project Object and automated the creation of the channel with the relevant people

03

Created Slack Channel Template with relevant tasks for each stage and its respective owner

04

Automated message to relevant stage owner whenever the Stage Project is updated

2468 Group logo

“We had a very successful experience working with Ignyto on this project. Their team delivered an effective solution that streamlined and improved our internal process management. Communication throughout was clear and collaborative, and the end result met our expectations. We would be very happy to work with Ignyto again in the future and would highly recommend them to others.”

2468 Group · Food and Beverage Services
04 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
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