Ignyto
Client portal
Book a discovery call
Book a discovery call Ready for AI?
Implementation
Sales Cloud Service Cloud Field Service Revenue Cloud (CPQ) Marketing Cloud Account Engagement
AI and agents
Ignyto Automate Claude AI consulting Agentforce on Salesforce Score your AI readiness
Platform, data and support
Experience Cloud Slack Managed services Integration MuleSoft Salesforce Shield Rescue & rebuild Data quality & migration Security & compliance
Industries
Financial services Healthcare & life sciences Manufacturing Energy, utilities & infrastructure Professional services High tech & SaaS
Offices
London Manchester Dublin
Case studies
Bridge Heating Smart Mortgages Playr-Fit XCMG UK LEVC Elliot LeighAll 80 case studies → All case studies
Guides
Choosing a partner Partner tiers explained Managed services costDelivery models comparedAll guides
Company
About Ignyto Careers Team Insights Case studies Contact Client portal
Case studies/Team Challenge Company
Team Challenge Company logo
Professional Services · Account Engagement (Pardot)

Team Challenge Company: Salesforce delivered by Ignyto.

Ignyto implemented Account Engagement (Pardot) for Team Challenge Company, a professional services business.

Region
United Kingdom
Industry
Professional Services
Company size
25-50 users

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with professional services organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

Book a discovery call →
01 — About the customer

Team Challenge Company believe in the power of well-designed and outcome-led team building experiences. Ours have been crafted to empower teams through a mixture of fun, insight and inspiration.

02 — Requirements and challenges

Team Challenge were looking to improve their interactions with customers through account engagement automations.

03 — What Ignyto built
  • Custom Engagement Journeys for multiple variations of customer engagement.
Products implemented
Account Engagement (Pardot) →
04 — What changed

What the platform changed.

01

Custom Engagement Journeys for multiple variations of customer engagement.

Team Challenge Company logo

“Ignyto were a fantastic support from the beginning of the project through to completion. Nothing was too much of an ask and they kept us up to date throughout the process, being easily available throughout should we have any queries. Our timelines changed on a few occasions due to other business priorities but Ignyto remained committed and understood what we needed and when, helping us to keep on track with the project whilst working in the background to get things set up to a place where we could take it forward. Ignyto ensured we understood the capabilities and explained everything in a way which ensured we were in the loop throughout, allowing us to make adjustments where needed. It was a pleasure to work with them and their support in helping us create engagement stories for our retention strategy has been invaluable. I wouldn’t hesitate to reach out again for future projects.”

Team Challenge Company · Professional Services
05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
Next step

Book a 30-minute call with a Salesforce consultant.

No pitch deck. We will tell you what the work involves, roughly what it costs, and whether the return is there.

Book a discovery call See client results