Salesforce projects: the ten questions clients ask most
Ten questions come up in almost every Salesforce scoping conversation Ignyto has. Here are the answers we give, based on 1,000+ delivered projects since 2016.
Common questions
How long does a Salesforce implementation take?
A focused single-cloud implementation can be possible in as little as six weeks, though that depends on complexity and your team’s availability. Multi-cloud programmes with integration and data migration take longer. Ignyto phases delivery so the first release lands in weeks rather than at the end.
What will it cost?
Cost is driven by edition, customisation, integration count, organisation size and data state. Ignyto scopes every engagement as user stories with effort against each one, so the number is built from the work rather than quoted as a package.
Who needs to be involved from our side?
One named decision-maker with authority to sign off configuration, a process owner per affected team, someone who knows the data, and whoever will administer the platform afterwards.
Will it integrate with our ERP or finance system?
Almost certainly. Ignyto integrates Salesforce with SAP, NetSuite, Sage and Xero using supported connectors, native APIs or MuleSoft where the number of systems warrants it. Integration is usually the largest variable in the scope.
What happens to our existing data?
It is profiled before scoping, cleansed before it moves, and migrated selectively. Historic records nobody uses are archived rather than carried across.
Who owns the system after go-live?
You do. Ignyto delivers training and documentation so your team can run it, with a managed service available where you would rather have a standing team who know the build.
How do you handle Salesforce releases?
Three releases a year land whether or not anyone is watching. Ignyto managed-service clients get sandbox testing, impact assessment and the changes worth adopting handled before the release reaches production.
Can you fix a build another partner set up?
Yes. A good share of our work starts that way. We run a fixed-scope review of the Salesforce you have, tell you honestly what state it is in, and you keep the plan either way.
How do you make sure people actually use it?
Adoption is measured against real usage by team, with retraining where it slips. It is in the business case rather than treated as an optional extra — an unused licence is the most expensive line in any Salesforce budget.
Are we ready for AI and Agentforce?
Readiness depends on data architecture rather than enthusiasm. Ignyto runs an AI readiness assessment covering what your current systems support, what needs strengthening, and what the first agent should do.
Book a 30-minute call with a Salesforce consultant.
No pitch deck. We will tell you what the work involves, roughly what it costs, and whether the return is there.