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Case studies/MMT Digital
MMT Digital logo
Technology · Sales Cloud

MMT Digital: Salesforce delivered by Ignyto.

Ignyto implemented Sales Cloud for MMT Digital, a technology business.

Region
UK
Industry
Technology
Company size
250 employees

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with technology organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

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01 — About the customer

MMT provide strategic consultancy and delivery excellence to enterprise businesses who are on the journey to becoming digitally connected. MMT utilize innovative technology solutions to successfully transform business performance. MMT are part of MSQ, a joined-up community of best-in-class agencies, helping businesses build high EQ brands to attract, convert, retain, and grow valuable customers.

02 — Requirements and challenges

MMT were looking to implement Sales cloud to efficiently manage their day-to-day customer operations. They wanted to be able to track customer data and have the ability to create valuable reports and dashboards to visualize company performance with ease. This project involved a hard end date of only a few weeks so had to be managed diligently to ensure the build was effective but also efficient.

03 — What Ignyto built

MMT were looking to implement Sales cloud to efficiently manage their day-to-day customer operations. They wanted to be able to track customer data and have the ability to create valuable reports and dashboards to visualize company performance with ease. This project involved a hard end date of only a few weeks so had to be managed diligently to ensure the build was effective but also efficient.

  • Customer Relationship Management (Sales cloud)
  • Enhanced visual data reporting (Reports and dashboards)
  • Manual processes to be automated to enhance user adoption
  • Custom object build to track delivery of opportunities
Products implemented
Sales Cloud →
04 — What changed

What the platform changed.

01

Ability to efficiently manage lead, contact account and opportunity data

02

Successful implementation of end-to-end sales process through lead conversion and opportunity management

03

Custom object to track the delivery of an opportunity

04

Advanced formulas embedded into system to calculate working day weighted revenue across all opportunities

05

Ability to build custom reporting to enhance data analytics

06

Successful implementation of validation rules to enhance data integrity

MMT Digital logo

“Ignyto were excellent throughout the project from Scoping to through to Delivery. They understood our business and delivered a quality solution despite aggressive timescales. It was mostly plain sailing but when there were issues they were resolved promptly and efficiently. Special shout out to Ignyto who delivered a great solution despite some late-breaking and fluid requirements!” Contact us today to discuss how one of our Ignyto specialists can help your business implement Salesforce”

MMT Digital · Technology
05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
Next step

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