Salesforce implementation, AI and managed services.
How ready is your business for AI? Take the free 2-minute checkIgnyto is a Salesforce Summit consulting partner — the top tier, formerly known as Platinum — delivering implementation, Agentforce, integration and managed services across the UK and Ireland. Founded in 2016, the team holds 122 Salesforce certifications and has delivered over 1,000 projects, with an average client CSAT of 4.9. The result is a Salesforce your team uses, reports your board trusts, and AI that works on your own data.
Ignyto Automate
AI and automation for the repeated manual work in a business — supplier price lists applied by hand, quotes typed from a template, payments chased, documents retyped. You tell us what your team does by hand, we cost it with you, agree which to automate first, build it, and keep it running month to month as more get added.
Built on whatever your business already runs on.
Sales, revenue and quoting
Pipeline, forecasting and everything from first quote to paid invoice, built on Sales Cloud and Revenue Cloud.
Sales Cloud implementation
Pipeline, forecasting, automation and reporting that sales managers actually run their week from.
Revenue Cloud and CPQ
Quoting, pricing, approvals and billing, so complex deals stop living in spreadsheets.
Slack services
A Slack channel for each big deal, quick approvals and alerts in Slack, with everything still saved in Salesforce.
Service, field service and AI agents
Case handling and engineer scheduling, with AI agents to answer the simple questions.
Agentforce
AI agents that work from your own data inside your own Salesforce, see only what each user is allowed to see, and keep a record of everything they do.
Take the free AI readiness check
Answer seven questions and get a free report showing where AI can help your business, and the steps to start today.
Claude AI consulting
Business AI built on Anthropic Claude: AI agents for your own team, document and contract work, and automation across systems outside Salesforce.
Service Cloud implementation
Case routing, a knowledge base and self-service, with Agentforce answering the simple questions so your team only handles the ones that need a person.
Salesforce Field Service
Scheduling, mobile working, assets and parts for engineer-led operations.
Marketing and customer engagement
Emails that turn business enquiries into sales with Account Engagement, and personalised messages to large numbers of consumers with Marketing Cloud.
Account Engagement (Pardot)
Lead scoring and follow-up emails for B2B teams, set up so marketing and sales use the same definition of a good lead.
Marketing Cloud
Personalised emails, texts and app messages to large numbers of customers, set up so they reach inboxes and you can see what works.
Experience Cloud portals
Self-service portals for customers, partners and members, on your own data.
Data, security and the platform
Clean data, connected systems and security, so everything above works.
Data quality and migration
We find and fix errors and duplicates, move your data into Salesforce, then set rules so it stays clean after launch.
Integration
Salesforce integrated with ERP, finance, ecommerce and your data platforms, so your figures match on every system without anyone copying them into a spreadsheet.
MuleSoft
Integration built once and reused, so each new system you connect costs less than the last.
Salesforce Shield
Extra security for regulated firms: it encrypts sensitive data, records who did what, and keeps a full history of changes to key fields.
Security and compliance
UK GDPR, access control and audit evidence — the answers your security team will ask for.
Rescue and rebuild: inherited a Salesforce build nobody trusts?
Many of our clients come to us with a Salesforce system another partner built and then left: a half-finished build, a partner who stopped answering, or a system so out of step with the business that people keep their real numbers in spreadsheets. There is a way out, and it is the same four steps every time.
Health check
Free. What you have, what is safe to keep, and what is costing you money.
Stabilise
Fix the urgent problems first — automations that misfire, data nobody trusts, and access nobody set on purpose.
Rebuild
Only the parts that need it, with each piece of work and its effort listed before we start.
Run
Managed services from the same people, so it does not drift back.
Start with the data
Profiling and deduplication first. In a rescue this is almost always where the distrust actually comes from.
Then keep it that way
Managed services so the fixes last.
Elliot Leigh: rebuilt after a previous partner
Lettings and property. Salesforce rebuilt, with clear rules for making changes and a client portal the team could follow.
We will tell you whether the build is worth saving. Sometimes the answer is a rebuild and sometimes it is a clean start, and the difference is usually visible within the health check. Read how a Salesforce rescue runs, or ask for a health check.
After go-live
What you get back from Salesforce depends on how well your team uses it after launch.
Salesforce managed services
A Summit partner team that looks after Salesforce and improves it every month, against the business results you want.
Which Salesforce service do you actually need?
If you are still evaluating Salesforce against other CRMs, start with a conversation rather than a service — we will tell you where it fits your business and where it does not, including when another platform is the better answer. If your pipeline data is unreliable, start by fixing your data, not by buying another Salesforce product. If your team has outgrown its admin, managed services is usually cheaper than hiring. If you are thinking about AI, take our free AI readiness check before buying anything — it shows where AI can help and what to do first. When you are not sure, the client case studies are the fastest way to find a business shaped like yours, and the insights library covers the decisions in more depth.
Weighing us against a consultancy or an offshore team?
They work in different ways and suit different needs, and the differences show most after go-live. Our guide compares all three line by line, including where the other two are the better answer.
Not sure which of these you need?
Tell us what isn’t working and we’ll tell you which of these will help, including when none of them will.
How can you be sure your Salesforce project will be a success?
See how we run every project: your goals are the North Star that guides every decision, with your sign-off at every stage, weekly progress updates, and a project tool your team can log in to at any time.
How ready is your business for AI?
Answer seven quick questions and we’ll send you a free report showing where AI can save your team time, and the steps to start today — with or without Salesforce.