Ignyto
Client portal
Book a discovery call
Book a discovery call Ready for AI?
Implementation
Sales Cloud Service Cloud Field Service Revenue Cloud (CPQ) Marketing Cloud Account Engagement
AI and agents
Ignyto Automate Claude AI consulting Agentforce on Salesforce Score your AI readiness
Platform, data and support
Experience Cloud Slack Managed services Integration MuleSoft Salesforce Shield Rescue & rebuild Data quality & migration Security & compliance
Industries
Financial services Healthcare & life sciences Manufacturing Energy, utilities & infrastructure Professional services High tech & SaaS
Offices
London Manchester Dublin
Case studies
Bridge Heating Smart Mortgages Playr-Fit XCMG UK LEVC Elliot LeighAll 80 case studies → All case studies
Guides
Choosing a partner Partner tiers explained Managed services costDelivery models comparedAll guides
Company
About Ignyto Careers Team Insights Case studies Contact Client portal
Ignyto/Services/Integration

Salesforce integration that makes your systems agree.

Ignyto builds Salesforce integrations in-house for organisations across the UK, Ireland and Europe — ERP, finance, ecommerce and data platforms joined so the order, the invoice and the customer record say the same thing. Picture your CRM and your finance system telling one story at four in the afternoon, with nobody rekeying anything in between.

Book a discovery call See client results
01 — The problem

A tidy pipeline is worth nothing if finance rekeys it.

Salesforce is almost never the only system that matters. It gets judged on whether the order reaches the ERP intact, whether the invoice reconciles, and whether the same customer looks identical in both places. When that fails, people build spreadsheets around it and the CRM data stops being trusted — which is usually the real reason a Salesforce programme is judged a failure.

One version of the customer

A single record across CRM, ERP and finance, so two teams stop arguing from different numbers.

Orders that arrive intact

The quote becomes a works order and an invoice without anyone retyping the specification.

Reporting people trust

Dashboards built on reconciled data, so the board stops asking which number is right.

Data an agent can trust

Agents fail on data quality more often than on the model. Integration and deduplication decide whether an agent answers correctly or confidently guesses.

02 — How we choose

Middleware or a native connector, decided on your systems.

Ignyto has no incentive to sell you a platform you do not need. The choice comes down to how many systems are in play and how often they change.

Native and point-to-point

Right when there are few systems and they rarely change

  • One or two systems, well-documented APIs
  • Lower cost to stand up, no middleware licence
  • Fine until the third system arrives
API-led with MuleSoft

Right when the systems keep changing

  • Reusable APIs, so integration two costs less than integration one
  • Monitoring, error handling and replay when a system is down
  • Governance that survives the people who built it
More on MuleSoft →
03 — What we connect

The systems that come up most weeks.

Yours not listed? It almost certainly has an API. The pattern matters more than the logo.

SAP NetSuite Sage Xero Microsoft 365 and Dynamics Google Workspace Shopify Snowflake BigQuery SQL databases Works management Practice management

Integration work runs through most of the client case studies on this site, because it is rarely separable from the cloud implementation itself. It also underpins Agentforce and AI and any serious data migration.

04 — Common questions

Asked before every integration.

What is Salesforce integration?

Salesforce integration connects Salesforce to the other systems that run your business — ERP, finance, ecommerce, data warehouses and industry platforms — so a record created in one appears correctly in the others. Ignyto builds it in-house, choosing between API-led middleware and native connectors based on your systems rather than a preferred product.

Which systems does Ignyto integrate with Salesforce?

Most commonly SAP, NetSuite, Sage, Xero, Microsoft 365 and Dynamics, Google Workspace, Shopify, and data warehouses including Snowflake and BigQuery. Ignyto also integrates industry systems such as practice management, works management and clinical platforms.

Do we need MuleSoft, or will a native connector do?

It depends on how many systems are involved and how often they change. One or two stable connections rarely justify middleware. Several systems, shared data and a roadmap of change usually do, because reusable APIs make the second and third integration cheaper than the first. Ignyto will tell you which case you are in before you buy anything.

Can Salesforce integration support AI and Agentforce?

Yes, and it is usually the deciding factor. An agent is only as good as the data reaching it, so the integration and data layer determine whether Agentforce can answer accurately. Ignyto treats integration as the foundation of AI readiness rather than a later phase.

Work out the cost yourself

Could we automate some of your manual processes?

Use our free online calculator to work out what it really costs you each year to complete your processes manually. Enter how long the manual process takes, how often it is done, how many people do it and what a mistake costs. It shows you what the process actually costs, and what you could save each year by having us automate it. Your people then get their time back for the high value work, and we run the repetitive processes for you.

Use the cost calculator → Free. Your figures, your browser.

Tell us which systems need to talk to each other.

Send us the systems involved and we will tell you whether this needs middleware or a connector, and what the work looks like.

Book a discovery call