Ignyto
Client portal
Book a discovery call
Book a discovery call Ready for AI?
Implementation
Sales Cloud Service Cloud Field Service Revenue Cloud (CPQ) Marketing Cloud Account Engagement
AI and agents
Ignyto Automate Claude AI consulting Agentforce on Salesforce Score your AI readiness
Platform, data and support
Experience Cloud Slack Managed services Integration MuleSoft Salesforce Shield Rescue & rebuild Data quality & migration Security & compliance
Industries
Financial services Healthcare & life sciences Manufacturing Energy, utilities & infrastructure Professional services High tech & SaaS
Offices
London Manchester Dublin
Case studies
Bridge Heating Smart Mortgages Playr-Fit XCMG UK LEVC Elliot LeighAll 80 case studies → All case studies
Guides
Choosing a partner Partner tiers explained Managed services costDelivery models comparedAll guides
Company
About Ignyto Careers Team Insights Case studies Contact Client portal

Salesforce editions compared.

Salesforce sells five editions: Starter, Pro Suite, Professional, Enterprise and Unlimited. The practical dividing line is API access and automation, which is why most UK organisations that integrate Salesforce with anything else end up on Enterprise. This guide sets out what each edition allows, where teams hit the ceiling first, and what an upgrade actually involves.

Book a discovery call → Sales Cloud implementation →
01 — The short answer

Which edition do you need?

Starter

One team, out of the box. A simple pipeline, email and basic reporting with almost nothing to configure. The right answer when the alternative is a spreadsheet.

Pro Suite

Starter with room to move: more customisation, quoting and light automation. Suits a growing team that has outgrown Starter but is not integrating anything yet.

Professional

One sales process, light automation, no integration as standard. Small teams who need a shared pipeline and reporting rather than a platform.

Enterprise

Different processes per team, integration with finance or ERP, approval flows, sandboxes for safe change. Where most mid-market organisations belong.

Unlimited

Heavy customisation, many integrations, higher platform limits and bundled premier support. Justified by scale, not ambition.

In practice, the vast majority of Ignyto customers choose Enterprise or Unlimited. The flexibility and capability of those editions is what makes the platform worth owning — full API access, record types, custom profiles, real automation and sandboxes — and clients on them consistently report a far higher return on their Salesforce investment than those constrained by a lower edition. Time and again the money saved on a cheaper licence is spent several times over on workarounds for the things it will not let you do.

02 — Where the ceilings are

The limits that decide it.

Capability
Starter
Pro Suite
Professional
Enterprise
Unlimited
API access
No
No
Add-on where available
Yes
Yes
Record types
No
No
No
Yes
Yes
Custom profiles
No
No
No
Yes
Yes
Approval processes
No
Limited
Limited
Full
Full
Full sandboxes
No
No
No
Yes
Yes, more of them
Advanced reporting
No
Basic
Basic
Yes
Yes

Do not make a buying decision based on this page. Ignyto does not control the capabilities, limits, packaging or pricing of any Salesforce edition, and Salesforce changes all of them regularly. Entitlements also differ by contract, region and purchase date, so what applies to one organisation may not apply to yours. This comparison is general information, correct at the time of writing and nothing more. Before you buy, upgrade, renew or build anything that depends on a particular entitlement, contact Salesforce directly for current information and check your own contract. Ignyto accepts no liability for decisions taken on the basis of this page.

03 — Read next

Related guides.

Salesforce Professional vs Enterprise Edition →

The feature-by-feature comparison, and the questions that settle it.

When to upgrade Professional to Enterprise →

The limits you hit first, and what changes after the upgrade.

Salesforce implementation cost: five factors →

Licences are rarely the number that surprises people.

Salesforce managed services →

Getting value from the edition you already pay for.

04 — Common questions

Editions, answered.

What is the difference between Salesforce Professional and Enterprise Edition?

Professional Edition covers a straightforward sales or service process with limited automation and no API access as standard. Enterprise Edition adds full API access, advanced automation, record types, custom profiles and sandboxes — which is what most organisations need once processes differ between teams.

Which Salesforce edition do I have?

In Salesforce, go to Setup and search for Company Information. The Organization Edition field names your edition. Your licence contract and invoice will also state it.

Do I need Enterprise Edition for API access?

In practice, yes. API access is standard in Enterprise and Unlimited. On Professional it is a paid add-on where available, which matters as soon as you connect Salesforce to an ERP, finance system or your website. See Salesforce integration services.

Can you upgrade editions without losing data?

Yes. An edition upgrade changes what your Salesforce is allowed to do rather than replacing it, so records, history and configuration stay in place. The work sits in taking advantage of what the new edition allows, and in retiring the workarounds built to live within the old limits.

Is Unlimited worth it over Enterprise?

Unlimited adds higher platform limits, more sandboxes and bundled premier support. It earns its cost for large, heavily customised systems and many integrations. Most mid-market UK organisations run well on Enterprise.

Book a discovery call →

Ignyto is a Salesforce Summit partner. We will tell you which edition you need, including when the answer is the cheaper one.