Salesforce implementation, AI and managed services.
How AI-ready is your business? Tailored report in two minutesIgnyto is a Salesforce Summit consulting partner — the top tier, formerly known as Platinum — delivering implementation, Agentforce, integration and managed services across the UK and Ireland. Founded in 2016, the team holds 115 Salesforce certifications and has delivered over 1,000 projects, with an average client CSAT of 4.9. Get the sequence right and the end state is a platform your team actually uses, numbers your board trusts, and AI that works on your own data rather than a demo set.
Ignyto Automate
AI and automation for the repeated manual work in a business — supplier price lists applied by hand, quotes typed from a template, payments chased, documents retyped. You tell us what your team does by hand, we cost it with you, agree which to automate first, build it, and keep it running month to month as more get added.
Built on whatever your business already runs on.
Sales, revenue and quoting
Pipeline, forecasting and the quote-to-cash process, built on Sales Cloud and Revenue Cloud.
Sales Cloud implementation
Pipeline, forecasting, automation and reporting that sales managers actually run their week from.
Revenue Cloud and CPQ
Quoting, pricing, approvals and billing, so complex deals stop living in spreadsheets.
Slack services
Deal rooms, swarming, approvals and alerts inside Slack, with the record staying in Salesforce.
Service, field service and AI agents
Case handling, engineer scheduling and the agentic layer on top of both.
Agentforce
AI agents built on your own data, inside your own Salesforce, governed by your sharing model and audit trail.
Score your AI readiness
Answer seven questions to score your readiness free, then the full assessment: data, use cases, governance and a costed plan.
Claude AI consulting
Business AI built on Anthropic Claude: internal agents, document and contract work, and automation that spans the systems Salesforce does not own.
Service Cloud implementation
Case routing, knowledge and self-service, with Agentforce deflecting the volume that should never reach a person.
Salesforce Field Service
Scheduling, mobile working, assets and parts for engineer-led operations.
Marketing and customer engagement
B2B nurture through Account Engagement, and brand-scale journeys through Marketing Cloud.
Account Engagement (Pardot)
Scoring, nurture and sales alignment for B2B teams, set up so marketing and sales agree on what a lead is.
Marketing Cloud
Journeys, data model, deliverability and reporting for consumer-scale communication.
Experience Cloud portals
Self-service portals for customers, partners and members, on your own data.
Data, security and the platform
The unglamorous work that decides whether everything above holds up.
Data quality and migration
Profiling, deduplication and migration, then governance so the data stays clean after go-live.
Integration
Salesforce joined to ERP, finance, ecommerce and your data platforms, so the numbers reconcile without a spreadsheet in the middle.
MuleSoft
API-led integration, certified in-house, so connecting the next system is a week’s work rather than a project.
Salesforce Shield
Platform encryption, event monitoring and field audit trail for regulated organisations.
Security and compliance
UK GDPR, access control and audit evidence — the answers your security team will ask for.
Rescue and rebuild: inherited a Salesforce build nobody trusts?
A good share of Ignyto’s work starts with a Salesforce build somebody else walked away from — a half-finished implementation, a previous partner who stopped answering, or a build that has drifted so far from the business that people keep their real numbers in a spreadsheet. There is a route out of it, and it is the same four steps every time.
Health check
What you actually own, what is safe to keep, and what is quietly costing you.
Stabilise
Stop the bleeding first — the automations that misfire, the data nobody trusts, the permissions nobody set deliberately.
Rebuild
Only the parts that need it, scoped as user stories with the effort against each one.
Run
Managed services from the same people, so it does not drift back.
Start with the data
Profiling and deduplication first. In a rescue this is almost always where the distrust actually comes from.
Then keep it that way
Managed services so the fixes hold, rather than a second rescue in two years.
Elliot Leigh: rebuilt after a previous partner
Lettings and property. A Salesforce rebuild, structured governance and a client portal the team could follow.
We will tell you honestly if the build is worth saving. Sometimes the answer is a rebuild and sometimes it is a clean start, and the difference is usually visible within the health check. Read how a Salesforce rescue runs, or ask for a health check.
After go-live
Most Salesforce value is lost in the two years after launch, not during the build.
Salesforce managed services
Admin, development, releases and roadmap from a Summit partner, aimed at preventing tickets rather than closing them.
Which Salesforce service do you actually need?
If you are still evaluating Salesforce against other CRMs, start with a conversation rather than a service — we will tell you where it fits your business and where it does not, including when another platform is the better answer. If your pipeline data is unreliable, start with data quality, not a new cloud. If your team has outgrown its admin, managed services is usually cheaper than hiring. If you are being pushed toward AI, run an AI readiness assessment before buying anything — Agentforce is only as good as the data underneath it. When you are not sure, the client case studies are the fastest way to find a business shaped like yours, and the insights library covers the decisions in more depth.
Weighing us against a consultancy or an offshore team?
They are genuinely different commercial models rather than different prices for the same thing, and the difference shows up after go-live more than during the build. Our guide compares all three line by line, including where the other two are the better answer.
Not sure which of these you need?
Tell us what is not working and we will tell you which of these is the honest answer, including when the answer is none of them.