Informatica and Salesforce: clean, connected data your AI can rely on.
Informatica provides data integration, data quality and data governance tools. Salesforce completed its acquisition of Informatica on 18 November 2025. Ignyto uses Informatica alongside MuleSoft to give UK and Irish businesses one trusted version of their customer data, the foundation every AI project depends on.
What is Informatica, and why did Salesforce buy it?
Informatica moves data between systems, cleans it, removes duplicates and keeps a record of where every value came from. Salesforce bought it for around $8 billion, its largest data acquisition.
The reason is AI. An agent is only as good as the data it reads. If the same customer exists three times with three different addresses, the agent will pick one and state it confidently. Informatica is how that gets fixed at source.
What Informatica changes for a UK business.
One version of the customer
Duplicates are merged and records agree across your CRM, finance and operational systems.
AI that gives the right answer
Agents read clean, governed data, so their answers can be trusted and audited.
Less time fixing data by hand
Quality rules run automatically instead of someone cleaning spreadsheets before every report.
How Ignyto puts Informatica to work.
Ignyto designs and builds the data layer: Informatica for quality and governance, MuleSoft for integration, and Data 360 to bring it together in Salesforce. We start with a readiness check of what your data can truthfully support today.
Questions about Informatica and Salesforce
Why did Salesforce buy Informatica?
To strengthen its data foundation for AI. Informatica provides data integration, quality and governance, which Agentforce and Data 360 rely on to give accurate answers.
Is Informatica part of Salesforce now?
Yes. Salesforce completed the acquisition on 18 November 2025.
Does Ignyto deliver Informatica projects?
Yes. Ignyto delivers Informatica and MuleSoft integration in-house as part of its data and integration services, from offices in London, Manchester and Dublin.
Source: Salesforce newsroom. Details correct at 5 November 2026.
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