Ignyto
Client portal
Book a discovery call
Book a discovery call Ready for AI?
Implementation
Sales Cloud Service Cloud Field Service Revenue Cloud (CPQ) Marketing Cloud Account Engagement
AI and agents
Ignyto Automate Claude AI consulting Agentforce on Salesforce Score your AI readiness
Platform, data and support
Experience Cloud Slack Managed services Integration MuleSoft Salesforce Shield Rescue & rebuild Data quality & migration Security & compliance
Industries
Financial services Healthcare & life sciences Manufacturing Energy, utilities & infrastructure Professional services High tech & SaaS
Offices
London Manchester Dublin
Case studies
Bridge Heating Smart Mortgages Playr-Fit XCMG UK LEVC Elliot LeighAll 80 case studies → All case studies
Guides
Choosing a partner Partner tiers explained Managed services costDelivery models comparedAll guides
Company
About Ignyto Careers Team Insights Case studies Contact Client portal
Case studies/Analox Group
Analox Group logo
Manufacturing · Sales Cloud, Lead Conversion, Account Engagement (Pardot), Chatter

Analox Group: Salesforce delivered by Ignyto.

Ignyto implemented Sales Cloud, Lead Conversion and Account Engagement (Pardot) for Analox Group, a manufacturing business.

Region
Stokesley, England
Industry
Manufacturing
Company size
50-200 staff

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with manufacturing organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

Book a discovery call →
01 — About the customer

Analox is a world leader in researching, developing and manufacturing gas-sensing products. Their systems are used in diverse markets and applications such as space exploration, food and beverage, deep sea diving, green energy, and for keeping submariners across the globe safe. They are a customer-centric organisation that operates globally with offices in the UK and USA and a distribution network that spans each continent.

02 — Requirements and challenges

Analox were already using Salesforce and Account Engagement but neither to their full potential. For the sales and operations teams, there was a lot of duplicate work, retired fields and outdated processes in place which meant that data was not being captured or used correctly. The marketing team did not have access to the latest features or the knowledge to use the suite of tools available within Account Engagement. Analox wanted to be able to use Salesforce more intuitively and collaboratively across their team.

03 — What Ignyto built
  • Review and reconfigure lead and opportunity fields and processes
  • Configure Account Engagement Lightning app including CMS and Content features
  • Review and reconfigure profiles to drill down on access
  • Introduce validation rules to ensure required data is captured at the correct stages
  • Improve team knowledge through sales and marketing training
Products implemented
Sales Cloud →
Lead Conversion
Account Engagement (Pardot) →
Chatter
04 — What changed

Increased knowledge.

01

Improved lead and opportunity page layouts with reduced duplication of effort and a more streamlined process

02

Greater visibility of leads and opportunities to accounts

03

More collaboration through the introduction of chatter and opportunity teams

Analox Group logo

“Analox required improvements and enhancements for the day-to-day use of Salesforce in a busy sales environment, especially on leads capture, conversion and assignment, and opportunities management. This was well delivered by Ignyto.”

Analox Group · Manufacturing
05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
Next step

Book a 30-minute call with a Salesforce consultant.

No pitch deck. We will tell you what the work involves, roughly what it costs, and whether the return is there.

Book a discovery call See client results