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Case studies/CCTech
CCTech logo
Science and healthcare · PDF Butler, Sales Cloud, Service Cloud, Field Service

CCTech: Salesforce delivered by Ignyto.

Ignyto implemented PDF Butler, Sales Cloud and Service Cloud for CCTech, a science and healthcare business.

Region
United Kingdom
Industry
Science and healthcare
Company size
25-50 employees

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with science and healthcare organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

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01 — About the customer

CCTech’s area of expertise is the delivery of fully operational, high-specification and safe facilities that meet all standards set by regulatory bodies. They work in the UK and internationally and their clients include leading Universities and Government life sciences institutions, the NHS and healthcare sector, and the pharmaceutical industry.

02 — Requirements and challenges

CCTech are looking to streamline their business processes within their Salesforce by implementing new system features as well as adding to their current setup.

03 — What Ignyto built
  • Store and manage Purchase Order data
  • Be able to report on valuable metrics within the system
  • To track Purchase Order data/Purchase Order Line Items with Analytics
  • Creation of new Documents using PDF Butler
  • General Salesforce environment admin
Products implemented
PDF Butler
Sales Cloud →Service Cloud →Field Service →
04 — What changed

What the platform changed.

01

A restructure of Objects within Salesforce allowing CC Tech to Store and manage Purchase Order Data.

02

Creation of Multiple Reports/Dashboards for different units of the business to be able to report of valuable metrics within the Salesforce system.

03

Automations and Lightning buttons to allow a seamless user experience creating new Documents with PDF Butler

04

All round ability to navigate through Salesforce with far fewer clicks by enhancing UI functionality.

CCTech logo

“CCTech have been working with Ignyto since January 2025. Our communications have been very valuable to our business thus far. We have found their knowledge of the Salesforce system to be extremely helpful in driving our projects forward.”

CCTech · Science and healthcare
05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
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