CCTech: Salesforce delivered by Ignyto.
Ignyto implemented PDF Butler, Sales Cloud and Service Cloud for CCTech, a science and healthcare business.
Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 122 Salesforce certifications and more than 1,000 projects delivered, working with science and healthcare organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.
Book a discovery call →CCTech’s area of expertise is the delivery of fully operational, high-specification and safe facilities that meet all standards set by regulatory bodies. They work in the UK and internationally and their clients include leading Universities and Government life sciences institutions, the NHS and healthcare sector, and the pharmaceutical industry.
CCTech are looking to simplify their business processes within their Salesforce by implementing new system features as well as adding to their current setup.
- Store and manage Purchase Order data
- Be able to report on valuable metrics within the system
- To track Purchase Order data/Purchase Order Line Items with Analytics
- Creation of new Documents using PDF Butler
- General Salesforce environment admin
Creation of Multiple Reports/Dashboards for different units of the business to be able to report of valuable metrics within the Salesforce system.
Automations and Lightning buttons to allow a smooth user experience creating new Documents with PDF Butler
All round ability to navigate through Salesforce with far fewer clicks by enhancing UI functionality.
“CCTech have been working with Ignyto since January 2025. Our communications have been very valuable to our business thus far. We have found their knowledge of the Salesforce system to be extremely helpful in driving our projects forward.”
CCTech · Science and healthcare
Salesforce reports that its service and field service customers see a 31% improvement in productivity and a 32% increase in customer satisfaction.
Source: Salesforce Customer Success Metrics 2023. A typical result across Salesforce customers, not a figure reported by CCTech.
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