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Case studies/Strengthscope
Strengthscope logo
Human Resources · Sales Cloud, Outlook

Strengthscope: Salesforce delivered by Ignyto.

Ignyto implemented Sales Cloud and Outlook for Strengthscope, a human resources business.

Region
London, UK
Industry
Human Resources
Company size
25 employees

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with human resources organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

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01 — About the customer

Strengthscope are a HR company that helps manage and upskill employees by providing training accreditations, courses and other relevant products that help companies improve the confidence and skill-set of their employee workforce. Strengthscope operate around the world and pride themselves on ‘revealing the unique strengths of people across the world enabling them to bring their most authentic and inspired selves to work and to life every day’

02 — Requirements and challenges

Strengthscope were looking to implement Salesforce and move away from Saleseek to enhance their customer relationship processes. A crucial requirement for them was to have the ability to pull valuable key metrics out of the data within the system to enable detailed reporting and dashboards that allow users to visually see different areas of the business clearly. This was made possible by salesforce’s incredible data reporting and analytics features that have been utilized throughout the project. Strengthscope were also looking to integrate several different applications so that they can use salesforce as a central location for all customer data. These applications included; Plezi, Intercom, Outlook, & Xero.

03 — What Ignyto built

Strengthscope were looking to implement Salesforce and move away from Saleseek to enhance their customer relationship processes. A crucial requirement for them was to have the ability to pull valuable key metrics out of the data within the system to enable detailed reporting and dashboards that allow users to visually see different areas of the business clearly. This was made possible by salesforce’s incredible data reporting and analytics features that have been utilized throughout the project. Strengthscope were also looking to integrate several different applications so that they can use salesforce as a central location for all customer data. These applications included; Plezi, Intercom, Outlook, & Xero.

  • Ability to manage customer data efficiently from lead to opportunity 9 (Sales cloud implementation)
  • Ability to pull key metrics out of the system in the form of reports, dashboards, and visual graphics
  • Integrations to centralize the salesforce platform (Plezi, Intercom, Outlook, and Xero)
  • Event management system (Event spark)
  • Validation rules to enhance data integrity
  • Automations implemented to eliminate manual processes & data entry
  • Full product list with prices and price books implemented
Products implemented
Sales Cloud →
Outlook
04 — What changed

What the platform changed.

01

Successful implementation of sales cloud

02

All apps operating from within the salesforce org

03

Bespoke reporting and dashboard functionality set up

04

Successful User training/adoption (Admin & End user)

Strengthscope logo

“Ignyto has diligently managed the build of Salesforce within our organisation, meeting with us weekly to discuss progress and milestones. He’s helped us overcome some tricky challenges, such as integrating with our finance system and he has remained optimistic, patient and professional throughout. We’ve really enjoyed working with Ignyto and would recommend him highly for future Salesforce build projects.” Contact us today to discuss how one of our Ignyto specialists can help your business implement Salesforce”

Strengthscope · Human Resources
05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
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