Ignyto
Client portal
Book a discovery call
Book a discovery call Ready for AI?
Implementation
Sales Cloud Service Cloud Field Service Revenue Cloud (CPQ) Marketing Cloud Account Engagement
AI and agents
Ignyto Automate Claude AI consulting Agentforce on Salesforce Score your AI readiness
Platform, data and support
Experience Cloud Slack Managed services Integration MuleSoft Salesforce Shield Rescue & rebuild Data quality & migration Security & compliance
Industries
Financial services Healthcare & life sciences Manufacturing Energy, utilities & infrastructure Professional services High tech & SaaS
Offices
London Manchester Dublin
Case studies
Bridge Heating Smart Mortgages Playr-Fit XCMG UK LEVC Elliot LeighAll 80 case studies → All case studies
Guides
Choosing a partner Partner tiers explained Managed services costDelivery models comparedAll guides
Company
About Ignyto Careers Team Insights Case studies Contact Client portal
Case studies/Tank and Drain
Tank and Drain logo
Professional Services — General Business Services ·

Tank and Drain: Salesforce delivered by Ignyto.

Ignyto implemented Salesforce for Tank and Drain, a professional services business.

Region
Ireland
Industry
Professional Services — General Business Services

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with professional services — general business services organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

Book a discovery call →
01 — About the customer

Tank and Drain are a leading liquid waste management, hazardous waste and drain maintenance company based in Ireland. They have a team of 35 people based in Dublin and operate throughout Ireland.

02 — Requirements and challenges

Ignyto assisted in the assessing the correct solution required to meet the business objectives and devised a solution to include Salesforce Sales Cloud and Salesforce Service Cloud, as well as integration with the business website and Xero financial package.

03 — What Ignyto built
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Integration with Xero Accounting
Products implemented
Salesforce →
04 — What changed

What the platform changed.

01

Turnover increased by 18%.

02

Customer satisfaction increased by 10%.

03

Average time between call and team onsite reduced by 2 hours.

04

Profitability per job increased by 12%.

Tank and Drain logo

“I am amazed at how quickly Ignyto got the system up and running and working for us — the way we want it to.”

Tank and Drain · Professional Services — General Business Services
05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
Next step

Book a 30-minute call with a Salesforce consultant.

No pitch deck. We will tell you what the work involves, roughly what it costs, and whether the return is there.

Book a discovery call See client results