Get more from Salesforce, and put AI to work in your business.
Ignyto is a Salesforce Summit partner, Salesforce’s highest partner level, and an Anthropic Claude registered partner. From London, Manchester and Dublin, we build, connect and look after Salesforce, Slack and AI for businesses across the UK, Ireland and Europe. Before any work starts, we understand your business ambitions and set related, realistic goals for the project with you.
The AI readiness check takes two minutes. You get your score and a plan showing where to start.
Could we help you automate your time-sapping manual processes, and make your business more efficient?
Find out in two minutes with our free calculator. Pick one task your team does by hand, then enter how long it takes, how often it happens, how many people do it and what they are paid. You see straight away what the task costs you a year, how many hours it takes out of your team, and the monthly price below which automating it saves you money. If the numbers stack up, we automate it for you and keep it running.
How every Ignyto project is run, from your goals to go-live.
The same four stages on every project, shaped around the business goals you set at the start. Nothing moves on until your stakeholders have signed it off, and you see progress every week in the project tool we built on Salesforce.
Plan
Requirements workshops with your stakeholders, then a full requirements document we walk you through.
Build
Built in a Sandbox, a separate test copy of Salesforce, with a show and tell every week.
Prove
Our team tests everything, your team tests it with scripts we write, then we test again with your real data.
Launch
Each team is trained, users go live, and every issue is fixed and approved during hypercare.
Where do you need to start?
Some businesses know exactly what they want built. Some know Salesforce isn’t doing what it should. Some are still deciding whether Salesforce is the right CRM, and want a straight answer before they commit. We can help with all three. The first conversation is about your goals, such as costs to cut or hours to save, and how you will measure them. Then we build it, look after it, and add AI once your data is accurate enough for AI to use.
Agentforce, Slack and AI solutions
AI that answers customer questions and helps your sales and service teams, using your own records. Start with our free AI readiness check: seven questions, and a report showing where AI can help and what to do first.
Explore AIImplementation
Complete Salesforce builds, including the connections to your other systems — ERP, finance, patient and asset systems. We list each thing your users need, with the effort for each one, so you see exactly what you are paying for.
See servicesManaged Services
You’ve already paid for Salesforce. We help your team use more of it every month, measured against goals we agree with you at the start.
Explore the programmeWe agree realistic goals with you before we start.
Before anything is built, we agree your goals with you, such as costs to cut, hours to save or sales to win, and measure where you are today, so you can see the difference afterwards.
If the return is not there, you will be told before you spend the money.
Business case first
Before you sign anything, we write down what your process costs today and what the change should save, in figures your finance director can check.
Baselined, then measured
Before we start, we measure how long your key processes take, what you spend on licences and how much work is done by hand. We measure the same things again at go-live and every quarter after.
Advice from 1,000+ projects
We have delivered more than 1,000 projects, so we can tell you when standard Salesforce will do the job without custom work, and when you don’t need to buy a licence at all.
Value reviewed quarterly
Managed-service clients get a review every quarter: what the work achieved against your goals, what it cost, and what to do next.
One team for Salesforce, Slack, MuleSoft and AI.
One Ignyto team can cover every part of your Salesforce project: sales, service and field service, quoting and billing, marketing, customer data, MuleSoft integration, Slack and Agentforce, plus Claude AI for work outside your CRM. You don’t need a different supplier for each part. Our own people hold 122 Salesforce certifications between them.
Agentforce
AI agents for sales and service that answer from your own records and follow your rules, including in regulated industries.
Claude AI
Anthropic’s Claude for work beyond your CRM — contracts, documents and analysis — set up securely on a business account.
Data Cloud
One accurate record for each customer, drawn from all your systems, so AI and your reports use the same information.
Slack
Slack set up for how your team works — channels, workflows and AI agents inside Slack.
MuleSoft
Connecting Salesforce to your ERP, finance and operational systems.
Sales Cloud
Pipeline, forecasting and sales territories your sales leaders can rely on.
Service Cloud
Case management, routing and a knowledge base, with AI answering the simple questions so your team can handle the rest.
Field Service
Sends the right engineer to the right job with the right parts, and lets them complete the job, certificates included, on their phone.
Revenue Cloud / CPQ
Salesforce Revenue Cloud, which replaces Salesforce CPQ. Accurate quotes, subscriptions and invoices, from the first quote through to your finance system.
Marketing Cloud
Personalised emails, texts and app messages sent to the right customers at the right time, including moves from Pardot.
Account Engagement
B2B nurture emails, lead scoring and reporting on which campaigns win deals. Formerly called Pardot.
Experience Cloud
Customer, partner and resident portals, with clear rules on who can see what.
Integration
Connects Salesforce to Google, Microsoft, SAP, Xero and your other systems, so information is typed in once and appears everywhere it is needed.
The companies Salesforce has bought, and what each one could do for you.
Each page explains what the product does, where it fits with the Salesforce you already have, and what you can do with it today.
Informatica →
Moves, cleans and de-duplicates data between your systems, so AI works from accurate customer records.
Bought March 2026Momentum →
Turns sales calls on Zoom and Google Meet into notes, next steps and pipeline updates in Salesforce.
Bought April 2026Qualified (Piper) →
An AI sales agent that talks to website visitors, checks they are a good fit and books meetings.
Bought September 2026Fin →
An AI customer agent, formerly Intercom, that answers and resolves customer queries across chat, email, WhatsApp and voice.
Bought June 2025Convergence →
AI agents that use websites and software the way a person does. Now part of Agentforce.
Deal agreed, not yet closedCresta →
Voice AI for contact centres: agents that resolve calls, and live coaching for your service team.
Deal agreed, not yet closedBraze →
Sends the right message at the right moment, across apps, websites, email, SMS and WhatsApp.
Deal agreed, not yet closedContentful →
Create content once and use it across your website, app and emails, personalised for each customer.
One set of data your whole business can trust.
Ignyto connects Salesforce to your ERP, finance system and other data platforms, using our own MuleSoft-certified team, so your orders, invoices and customer records match up on every system, every time. It matters for AI too: if the same customer appears three times with three different addresses, AI can’t tell which one is right.
“We had regular, structured meetings, and their client portal was particularly useful in helping us stay on top of actions, timelines, and progress throughout the project.”
Elliot Leigh · Lettings & property · Salesforce rebuild after a previous partnerRead the Elliot Leigh case study →
Scoped, built and supported by one team.
Every proposal lists each piece of work and the effort it takes. If you change what you want, you can see exactly what that changes.
Our 35+ consultants work from London, Manchester and Dublin. We like to meet in person where it makes sense for you, and do the rest of the work remotely. You know who is working on your project from the start.
A client portal with live actions, timelines and progress — the thing customers mention most when they describe working with us.
How we helped businesses like yours achieve their ambitions.
Book a free call with an experienced Salesforce consultant.
Tell us what you want Salesforce to do for your business. We will tell you how we can help, explain what we have done for other businesses in your industry to reach their goals and work more efficiently, show you where you can simplify your processes, and give you a detailed requirements document, including timelines and costs.
Get more from the Salesforce licences you already pay for.
Most Salesforce customers use a fraction of what they pay for. Our managed service helps your team use more of it, against goals we agree with you and measure every month.
of CRM projects fail to deliver what was expected, with absent post-go-live support the most cited cause.
of organisations ever get 90% of their users using Salesforce properly — yet they pay for every licence.
average client satisfaction out of 5, across every project we deliver.
Salesforce projects delivered since 2016.
projects on average for each managed-service client, over five to seven years.
Salesforce certifications across the team.
Salesforce built around the rules of your industry.
Every sector has its own rules, systems and way of selling. We’ve delivered many projects in each of these six.
“Ignyto understood how important our brand is, and built a community that brings it to life.”
Habitat First Group
Hospitality · Experience Cloud
“Ignyto connected Salesforce, Sage and Shopify with deep technical expertise and clear communication — reliable, scalable, end to end.”
Playr-Fit
Sports technology · Sales Cloud + integrations
“After a disappointing experience with another Salesforce partner, Ignyto took the time to understand the business. The system is far more efficient and the issues we had have been fully resolved.”
Elliot Leigh
Property · Sales Cloud rescue
Inherited a Salesforce build that nobody trusts?
Many of our clients come to us with a Salesforce system another partner built and then left. Start with a free health check of your data, automations, unused licences and how much Salesforce is used, and a plan to fix it or replace it. The plan is yours to keep, whoever you use to deliver it.
Book a discovery callGuides and answers from our consultants.
We follow the Salesforce 1-1-1 model.
One percent of our time, our product and our profit goes back to the communities we work in. In practice that means charities getting the same senior consultants our commercial clients get — most recently a pro bono Salesforce implementation for Loreto Centre Crumlin.
“As a small charity with no technical background, the idea of implementing Salesforce felt daunting. Ignyto made the entire journey feel manageable, supportive and even enjoyable.”
Loreto Centre Crumlin · Not-for-profit · Pro bonoRead the Loreto Centre Crumlin case study →
Talk to an experienced consultant before you commit to anything.
A free 30-minute call with an experienced consultant. You’ll leave knowing what to fix first and what drives the cost, whether or not you work with us.
A real person replies, and we bring in the consultant who would do the work if you need the detail.
No slide deck. We ask what is broken, what it costs you and what good looks like.
Yours to keep either way. If it looks like a fit we will set out how we would deliver it; if it does not, we will say so.
How can you be sure Ignyto is the right technology partner for you?
Our guide sets out the questions to ask any consultancy, how we run every project, and how you stay in control of it from start to finish.
How ready is your business for AI?
Answer seven quick questions and we’ll send you a free report showing where AI can save your team time, and the steps to start today — with or without Salesforce.