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Case studies/High Force Research
High Force Research logo
Health & Life Sciences · Sales Cloud

High Force Research: Salesforce delivered by Ignyto.

Ignyto implemented Sales Cloud for High Force Research, a health and life sciences business.

Region
United Kingdom
Industry
Health & Life Sciences
Company size
11-50 users

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with health & life sciences organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

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01 — About the customer

High Force Research (HFR), headquartered in County Durham, UK, is a specialist independent chemical research and development provider (CRO/CDMO) serving sectors like pharmaceuticals, biotechnology, diagnostics, fine chemicals, and advanced materials.

02 — What Ignyto built
  • Having a streamlined and user friendly Sales process within Salesforce.
  • Structured profiles to give users the right access to opportunity records.
  • Easily readable reports and dashboards.
  • Onboarding Training & Documentation for ongoing success.
Products implemented
Sales Cloud →
03 — What changed

Streamlined Lead to Sales conversion process.

01

Salesforce is configured to be user friendly and simple to use for High Force usage.

02

Streamlined Lead to Sales conversion process

03

Training sessions as well as system process documentation provided

High Force Research logo

“Ignyto took the time to understand our business requirements and the specifics about our sales process before developing a tailored Salesforce solution. They were responsive throughout the project, regularly checking in to share progress and ensure the solution remained aligned with our expectations. Tasks were delivered efficiently, and Ignyto’s communication made it easy to raise feedback or request adjustments when needed. Their approach helped ensure the final outcome was well-suited to our workflow. We’re very pleased with the outcome and grateful for Ignyto’s dedication, expertise, and customer-focused approach.”

High Force Research · Health & Life Sciences
04 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
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