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Case studies/Luminescence
Luminescence logo
Professional Services — Printing & Security · Sales Cloud, Multi-currency, Product scheduling

Luminescence: Salesforce delivered by Ignyto.

Ignyto implemented Sales Cloud, Multi-currency and Product scheduling for Luminescence, a printing and security business.

Region
UK
Industry
Professional Services — Printing & Security
Company size
100+ Employees

Looking for a Salesforce partner? Ignyto is a Salesforce Summit partner with 115 Salesforce certifications and more than 1,000 projects delivered, working with professional services — printing & security organisations from London, Manchester and Dublin. See what we implement or read all 80 case studies.

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01 — About the customer

Luminescence Sun Chemical Security (LSCS) manufactures security technologies for customers in over 100 countries. Their goal is to help customers combat the attacks on security documents and brands, which is achieved by providing an extensive range of security inks and components to help keep their customers to stay ahead of the counterfeiter.

02 — Requirements and challenges

LSCS needed their Salesforce system to accurately reflect not only their products, but also the various currencies they dealt with and to have a clearer understanding of when payments would be made.

03 — What Ignyto built
  • An accurate overview of product range
  • Ability to monitor currency exchange rates in order to provide accurate reporting over historical sales
  • Create product schedules which were flexible for each customer
  • Easily report on these product schedules in order to understand their sales pipeline
  • Log the territory each account was based in to assist with more detailed reporting
Products implemented
Sales Cloud →
Multi-currency
Product scheduling
04 — What changed

Accurate representation of products and pricing.

01

Accurate representation of products and pricing

02

Ability to view and monitor exchange rates for multiple currencies

03

Detailed breakdown of product schedules for customers with the ability to update as required

Luminescence logo

“Working with Ignyto made this project a breeze. From project brief to completion they were very reactive and hands-on.”

Luminescence · Professional Services — Printing & Security
05 — Integration

Integration, where the systems need it.

Salesforce rarely stands alone. Ignyto builds the integration layer in-house — MuleSoft certified, with native APIs where a connector does the job.

How we approach integration →
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